Dealership Training Programs
We believe that when our dealers succeed we succeed! The LADS team is not here to just provide you with products then sit back and let you do all the work. We pride ourselves in our hands on approach of working with our dealers to develop a strategy and a team that performs at the highest levels. Through the years we have established a wide range of training and development programs and partnered with some of the top providers in the industry in order to meet the needs of our clients. Training, planning and consulting in any of the following areas are available to you whenever you need them.
Of course, we also recognize that each auto dealership is unique, and that you may want a more customized approach to address your particular business needs. If that’s the case, we’ll roll up our sleeves, leverage all of our knowledge and experience in the industry and develop a curriculum that’s tailored specifically to those needs.
The GRIPSEW Selling Method
GRIPSEW is an easy-to-use selling method that navigates the customer through a non-confrontational process, designed to engage, break down barriers, address concerns/objections and ultimately increase the likelihood that the customer will make his or her buying decision during their first visit to your dealership.
Task. Analyst. Social. Kind. (TASK) Buying Traits
This equips the sales person with the insights and tools necessary to mirror his or her customer during the sales process and establish a connection between your sales person and the customer — allowing the customer to think, “he gets me.”
T.E.L.E.Phone Training Workshops
Standing for “Take, expand, lead, and except,” this is an incoming/outgoing telephone training for your team. It is designed to position your team for success in transforming an initial telephone contact into a bottom line result. The program lays out a simple step-by-step process that makes the customer feel at ease, and increases the likelihood that he or she will view your dealership as the best place to purchase their vehicle.
Compliance Awareness Workshop Training
This workshop is specifically designed to educate and inform you and your team about the latest legal and compliance-related risks that may affect your dealership, and to provide solutions to bring your dealership into safe harbor.
Sales Mastery Training
This is an advanced workshop for sales people in the auto industry, designed to give them the tools and insights necessary to decrease their reliance on dealership floor traffic to generate sales. Creative approaches to utilizing other channels for new business, including the telephone, are explored.
S.M.A.R.T. (Sales Manager Automotive Retail Training)
This “sales manager 101” training course starts with the basics of leadership and ends with the practical side of management at the dealership.
Hiring Campaigns
Highly effective hiring campaigns that focus on the DISC personality profile to find the perfect person for the job. We us national website job listings to guarantee enough applicants to fill the job postings.
Performance Coaching
A series of six guided conversations to help maximize your employee’s peak potential.
One on One in store training
Some dealers cannot afford the expense to send employees for training due to short staffing. We bring the training to you.
Service Drive Sales Training
Solid, proven persuasion methods that increase service drive sales at your dealership.
ADVANCED Menu F&I Training
This Advanced Menu Presentation Training is designed to improve the overall quality of your finance department in four areas. This advanced F&I training will be sure to improve your dealership’s customer satisfaction, speed and efficiency of business to the finance department, compliance, and profit and penetration levels.
Contact us to learn more about our dealership training programs.